Hardware & Software Installation
Why this goes wrong when it's done in a hurry
New equipment tends to arrive at the worst possible time, so someone in the office sets it up between meetings. It ends up on a personal Microsoft account with no disk encryption and half the software missing, and six months later it’s the machine behind the security incident.
We install hardware and software the same way every time: consistently, with encryption and updates in place, and with a record of what’s on it. Your people get a device that works on the first morning, and you get an inventory that’s true.
What's included
- Unboxing, physical setup, and cable management at the desk or in the rack
- Operating system imaging or a clean setup using your naming standard
- Joining to Active Directory, Entra ID (Azure AD), or Google endpoint management
- Disk encryption, firmware and OS updates, and the endpoint protection agent
- Microsoft 365 apps, browsers, and line-of-business software installed and activated
- Printers, scanners, and peripherals, including shared network printing
- Data or profile transfer from the old device when we're replacing one
- Asset tag, serial number, and configuration recorded in your inventory
- A short handover with the user and notes for you
How an install runs
01 Confirm the list
Devices, users, software, and the date you need them working.
02 Stage remotely
Images and configuration scripts are prepared in advance, licenses too, so we spend as little of your day on site as possible.
03 Install on site
Devices set up at desks and tested with the user. Old equipment is wiped or retired as agreed.
04 Hand over
Inventory updated, credentials delivered securely, notes sent.
Scope
Included
- Business workstations, laptops, servers, NAS units, printers, and peripherals
- Software you already hold licenses for, plus licensing we buy for you
- Secure wipe or disposal of replaced devices, if you want it
Left out
- Patching and monitoring after handover (that's Flow)
- Network design and cabling (see Network & Wi-Fi Setup)
- Custom software development or database migration
Questions
How long does a typical workstation take?
With remote staging, most business workstations are ready in about an hour on site, including the handover. Servers and anything unusual get quoted individually.
Can you install software we bought elsewhere?
As long as you hold valid licenses, it’s the same job. We’ll also mention it if a subscription you already pay for includes the thing you just bought.
Do you support Mac and Windows?
Both, along with Chromebooks and phones under Google or Microsoft management.
Ready to get equipment into service?
Send the device list and your target date and we’ll come back with a plan.