Email & Communications
Email that lands in the inbox, and phones that aren't bolted to a desk.
Two things every business runs on, and most have never set up carefully. We host and secure your email so it reaches customers and can’t be spoofed, and we put calls, video, messaging, and the contact center on one platform. We’re an 8
Reasons this comes up
- Your quotes land in spam, or someone spoofed your domain to send a fake invoice
- The phone system is a PBX in a closet and can't follow remote staff
- Separate bills for phones, video, chat, and a contact-center tool
- A new location is opening, or the phone contract expires soon
- You need call recording or queue analytics and have neither
What we run for you
Hosted Email Services
Microsoft 365 or Google Workspace mail, hosted and secured, with SPF/DKIM/DMARC set up so receiving servers trust you. Archiving and encryption where your industry needs them.
- Migration off an old host or on-prem Exchange
- SPF, DKIM, DMARC, and deliverability monitoring
- Phishing and spam filtering beyond the defaults
- Archiving and retention, plus encryption for compliance
- Shared mailboxes, groups, signature management
Unified Communications
Cloud phones, video, team chat, SMS, and a contact center on one platform. As an 8
- Cloud PBX on desk phones and mobile and desktop apps
- Number porting, start to finish
- Auto attendants, queues, ring groups, AI attendants
- Contact center with recording, analytics, CRM integration
- Ongoing administration and user support
A typical rollout
01 Assess
Your email setup, the phone contract's end date, the numbers you own, and what a customer hears when they call.
02 Design and quote
Licenses and devices per role (the receptionist and the field tech need different things), porting planned around your calendar.
03 Migrate and deploy
Mail moved and authenticated. Phones provisioned, numbers ported, users shown the buttons.
04 Support
User changes and reporting afterwards, under Flow or a Vision agreement.
Where you land
- Email that reaches the inbox and is hard to spoof
- One communications bill and one number to call
- Phones that work the same at a desk or a kitchen table
- Call data that tells you when to hire
Email & communications FAQ
Will we lose our phone numbers when switching?
Porting runs as a project with the carrier; the old service stays live until the new one is confirmed. The usual snag is a mismatch with the old bill, so we ask for it up front.
Why 8x8?
It puts phone, video, messaging, and contact center on one platform, with the compliance options healthcare and legal clients need. And as a partner, the quote and the install and the support all come from us.
Can you fix our email deliverability without moving providers?
Most of the time. SPF/DKIM/DMARC can be set up and monitored on your current host as a Speed project. If the host itself is the problem, we’ll say so.
Phone contract up for renewal, or mail going to spam?
Send us the current bill and we’ll show you the alternative.