SaaS Management
Every subscription on one list, and a backup of the data behind it.
Most businesses run on a dozen subscriptions bought by four different people. Flow takes them on as one estate: accounts opened and closed the day people join or leave, seats matched to headcount monthly. The data behind them gets backed up somewhere you control.
Signs this is overdue
- You don't know how many Microsoft 365 seats you pay for versus how many get used
- Someone who left in March still has a mailbox, and Monday's new hire doesn't
- You assume cloud email is backed up, and nobody has tried a restore
- Apps were bought by whichever department needed them and nobody owns the list
- You want one team handling every account change across every system
What's managed here
Cloud Backup & Storage
A separate, encrypted copy of your Microsoft 365 or Google Workspace tenant. Servers and key SaaS apps go on the same schedule. We test a restore every quarter.
- Daily backup of mail, files, Teams/Drive, and SharePoint
- Server and endpoint backup, with disaster recovery
- Retention matched to your compliance rules
- A restore test every quarter, documented
Managed SaaS Applications
Accounts and licenses for Microsoft 365 or Google Workspace and the apps around them, from hire date until access is removed. MFA enforced, admin roles trimmed.
- Joiner, mover, leaver process across every app
- Seat counts reviewed and renewals tracked
- Security baseline applied, MFA enforced
- Single sign-on and access reviews
How we take it over
01 Inventory
Every subscription on one list with an owner and a renewal date. It's usually longer than anyone expected.
02 Standardize
One process for joining and leaving, one security baseline every app is held to. But if a department does things its own way, we ask why before we change it.
03 Operate
Account changes go through the helpdesk. Backups run nightly and get checked; seats get reviewed against payroll monthly.
04 Report
The monthly report shows spend against use and whether the backups ran. If twelve seats sit unused, it says so.
What changes once it's running
- One application inventory, with an owner on every line
- A seat count that matches payroll, checked monthly
- Cloud data you've watched being restored
- New hires signed in their first morning, leavers locked out the same day
Questions about backup and licensing
Isn't Microsoft 365 already backed up by Microsoft?
Microsoft keeps its infrastructure up. It won’t bring back a mailbox someone emptied in April once the retention window has passed. A separate backup with your own retention will.
Which applications can you manage?
Microsoft 365 and Google Workspace first, then most of what an office runs: accounting, CRM, e-signature, and phones (we’re an 8
Can you cut our licensing costs?
Usually. Most often it’s seats for people who’ve left and premium plans on accounts that only use email. The number shows up in the first monthly report; we don’t promise a percentage up front.
Curious what you pay for every month?
The IT Health Check includes a first pass through your subscriptions and backups.