White-Label Solutions
Managed hosting and helpdesk, delivered under your brand.
Agencies, web studios, and IT consultancies: keep the client relationship and the margin. We run the hosting, the monitoring, and the support desk behind the scenes.
When you need this
- You build websites and clients keep asking you to host and maintain them
- Your clients expect helpdesk support you're not staffed to provide
- You want recurring revenue without hiring engineers or building a NOC
- You need after-hours coverage so your own team can stop answering at midnight
- You want a partner who stays invisible to your clients
Services in this category
Managed Hosting & Websites
WordPress and business-site hosting with updates, backups, security, uptime monitoring, and performance tuning, billed to you and branded as yours.
- Managed WordPress and static hosting
- Core, theme, and plugin updates with rollback
- Daily backups and malware scanning
- SSL, DNS, email deliverability (SPF/DKIM/DMARC)
- Uptime monitoring and monthly reports in your branding
White-Label Helpdesk
A support desk that answers as your company: your name, your email domain, your ticket portal, our engineers.
- Tier 1 and Tier 2 helpdesk under your brand
- Business hours or 24/7 coverage
- Your ticketing system or ours, white-labeled
- Escalation paths and monthly service reports
- Onboarding playbooks per client
How we deliver
Define the offer
What you’ll sell, at what service levels, and how clients will reach support.
Set up the brand layer
Portal, email addresses, report templates, and phone greetings in your identity.
Onboard clients
Each client gets a playbook: contacts, systems, escalation, and do-not-touch rules.
Operate and report
We deliver; you receive one invoice and per-client reports to forward.
What you get
- A service you can sell tomorrow without building a team
- Predictable per-site or per-user wholesale pricing
- Reports and communications in your brand
- A partner agreement that keeps your clients yours
White-label FAQ
Will your engineers ever contact my clients directly?
Only as your company, through your branded channels, and only within the scope you set. We never market to your clients.
Can we start with one client?
Yes. Many partners pilot with a single site or client and expand once they’ve seen the reporting and response times.
Do you offer the same for phones?
Yes. As an 8×8 partner we can provision and support business phone and contact-center systems for your clients; see Unified Communications under Vision.
Ready to add a managed service line?
Tell us what your clients keep asking for.